Privacy Policy
Last updated: 6 October 2026.
1. Who we are
Didikom is a web design and development studio based in Sremska Mitrovica, Serbia. This policy explains which personal data we collect through the didikom.com website, why we collect it and what your rights are. For any privacy-related questions, contact us at info@didikom.com.
2. What data we collect
We collect data from the contact and analysis forms (name, email, website URL, message), technical data (IP address, device and browser type, site usage data via cookies and analytics) and the content of your communication with us by email or phone.
3. Purpose and legal basis
We process data to respond to inquiries and quote requests, provide contracted services, improve the site's operation and security and, with your consent, send you relevant information. The legal basis is your consent, performance of a contract and our legitimate interest, in line with Serbia's Personal Data Protection Act (and the GDPR for EU visitors).
4. Cookies
The site uses cookies that are essential for operation, as well as analytics cookies that help us understand how the site is used. We set analytics and marketing cookies only with your consent. You can delete or block cookies at any time in your browser settings.
5. Data sharing
We do not sell your data. We share it only with trusted service providers that help us operate (hosting, email, analytics), to the extent necessary to provide the service, and when required by law.
6. Retention period
We keep personal data for as long as necessary for the stated purposes or as required by law, after which we securely delete or anonymize it.
7. Your rights
You have the right to access, rectification, erasure, restriction of processing, data portability and objection to processing, as well as the right to withdraw consent. To exercise your rights, write to info@didikom.com. You also have the right to lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection.
8. Changes to this policy
We may update this policy from time to time. A new version applies from the publication date shown at the top of the page.
9. Contact
Didikom · Sremska Mitrovica, Serbia · info@didikom.com